Question 1

Who is Kyneton Biscuit Group?

Accepted Answer

We're a family-owned Australian manufacturer based in Kyneton, Victoria, with over 25 years in the food industry. Formerly known as Eatwell Foods and Gumnut Country Bakehouse, we rebranded as Kyneton Biscuit Group in 2024 to better reflect our roots and our full range of biscuits, crackers, cereals, and crumbs.

Question 2

What makes KBG different from other biscuit manufacturers?

Accepted Answer

Our combination of traditional, family-run craftsmanship with modern automated production lines lets us offer both consistency at scale and genuine flexibility on flavours, textures, and packaging — something larger commodity manufacturers often can't do.

Question 3

What products are available at Kyneton Biscuit Group?

Accepted Answer

Four core ranges: The Cookie Factory (sweet biscuits), The Cracker Factory (savoury biscuits), The Cereal Factory (cereals), and The Crumb Factory (biscuit crumbs for use as an ingredient).

Question 4

Can I buy KBG products directly as a consumer?

Accepted Answer

Yes — our online Shop offers a selection of products for direct purchase, alongside our trade, foodservice, and industrial supply channels.

Question 5

Can you develop a custom flavour or product for us?

Accepted Answer

Yes. Our innovation team works directly with customers on flavours, textures, and inclusions — from sourcing flavours like speculoos, red velvet, or cinnamon, to developing something entirely new for your range.

Question 6

How can I request a product brochure?

Accepted Answer

You can submit a request directly through our brochure forms on the website, or contact our team directly.

Question 7

Do you offer private label manufacturing?

Accepted Answer

Yes — retail, industrial, and corporate private label and contract manufacturing, with flavours, textures, and packaging customised to your brand, subject to minimum order quantities.

Question 8

Is there a minimum order quantity (MOQ) for private label or custom products?

Accepted Answer

Yes, custom flavours, shapes, and packaging are available once a Minimum Order is met. MOQs vary by product and format, so get in touch with our team for specifics on your project.

Question 9

Can you match an existing product we already use?

Accepted Answer

Yes — our R&D team can work to match an existing product or develop something entirely new, particularly for large industrial customers with specific brand requirements.

Question 10

Does KBG export internationally?

Accepted Answer

Yes, we export worldwide, including container loads of biscuits or crumbs on plastic or wooden export pallets. We currently supply Australia-wide and into New Zealand, with capability to go further.

Question 11

What packaging formats are available?

Accepted Answer

Retail-ready, portion-packed, and liner-in-box (sealed or unsealed) configurations, plus bulk and tray packing — tailored to your distribution channel and use case. Contact us for enquiry.

Question 12

What hygiene standards do your products meet?

Accepted Answer

Our individually wrapped, portion-controlled biscuits, crackers, and cereals come in easy-to-open packs, making them ideal for aged care and hospital settings.

Question 13

Are your ingredients locally sourced?

Accepted Answer

Yes — we prioritise Australian-made suppliers and ingredients, supporting regional farmers and reducing our environmental footprint.

Question 14

What sustainability practices does KBG follow?

Accepted Answer

We focus on eco-friendly production to minimise waste and energy use, products with longer shelf life, and recyclable packaging where possible

Frequently Asked Questions

What hygiene standards do your products meet?

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