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Food Quality Management System

1.4.3 Quality and Food Safety Policy

The Kyneton Biscuit Group Pty Ltd Food Quality Management System covers:


Kyneton Biscuit Group Pty Ltd complies with national and local environmental laws and regulations.

The receival, storage and distribution of externally produced cereals by Kyneton Biscuit Group Pty Ltd.

These products are sold to wholesale customers such as food service and retail outlets throughout Australia.


It is our objective to ensure that all food products that are received by our clients and their customers, are received in a condition that meets their expectations and specifications.


Quality and safety are achieved by complying with the legislative requirements detailed below and applying the associated international standards to ensure that potential hazards are recognised and controlled during all processes. Kyneton Biscuit Group Pty Ltd comply with:

The principles of HACCP (Hazard Analysis and Critical Control Point);

BRC Global Standard for Food Safety (Current version).


The purpose of these standards and requirements are to maintain and apply specific principles for products safety, quality, legality and Authenticity to all our food processes and is central to the effective operation of our establishment. 

 

The Good Housekeeping Principles outlined in our Food Quality Management System are applied to maintain the safety and quality to all products under our control.

 

The Kyneton Biscuit Group Pty Ltd Food Quality Management System specifies process control requirements to adequately control all potential hazards at each step of the food handling process.


The Managing Director and Management Team are seeking to continuously improve our operation through ongoing training of our employees and constant reviews of our systems and procedures. We will ensure that all employees are aware, trained and perform to the levels required at this establishment.


The Managing Director, Management Team and all employees at Kyneton Biscuit Group Pty Ltd fully support our Quality Management System and associated procedures and are committed to continuous improvement to ensure ongoing product integrity, legality, Authenticity, quality and safety.

Signature: Tom McAlpin

Signature: Darren Pike

This policy was last reviewed on Tuesday, 16th June 2026.

Version number: 8.0

Prepared by: Jaimika Patel

Revision Date: 16/06/2026

Authorised by: Tom McAlpin

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Food Quality Management System

KBG Food Safety Culture

GOAL: At KBG Pty Ltd, it is our duty and obligation under FSANZ (Food Standards Australia New Zealand), to have a Food Safety Culture. This is applied to, and to be applied by everyone at the facility- both direct and indirect. From Office staff, Production staff to Distribution personal, KBG ensures every action it takes and thinks, Safe food will be produced every single day. Onsite visitors are not excluded from this practice- and as such, each visitor must be first inducted verbally by a trained member- and MUST comply with KBG’s Food Safety Culture Checklist.


How We Achieve This: As stipulated in KBG’s Core culture values, BRC Program, and all Staff are kept up to date on all our polices and core values but not limited to following,


•Personal Hygiene towards GMP (Good Manufacturing Practise and their applications)

•Cleaning, Sanitising, Maintenance

•Monitoring

•Training and communication

•Production Planning


Why a Food Safety Culture: A good food safety culture will ensure our products produced are primarily safe for the customer to consume. It holds our brands reputation for producing Food Safe products and ensures a pleasant experience for all our customers and end users.


KBG CULTURE Key Points: - (Display at prominent places onsite)


•Our Purpose& Mission to put quality and food safety first.

•Everyone at KBG is committed to making ‘FOOD SAFE’!

•Appropriate reporting channels are to be taken by all staff if a there is a potential risk!

•Food Safety problems are addressed with Highest priority and immediately!

•Staff are to be trained and have updated training regularly on Food Safety! Grow to gather!

•We keep improving, we own outcome and create with purpose.

•Food Safety responsibilities not designated person only but all staff work.


FOOD SAFETY REPORTING PROCESS: All incidents to be report directly to Dwayne Huggard (Production Manager) by all production staff. •Any anonymous or whistle blower feedback will be accepted via email (qa@kbiscuits.com.au) direct to QA Manager or in written form via suggestion box.

In Site meeting with All Food Safety personal (HACCP Team) (QA, Operation, Production and KBG Management) will make aware of any Food safety incidents by Production manager and discuss corrective actions.


Key FOOD SAFETY CONTACTS:

•CEO

•Operations Manager

•Production Manager

•QA Manager

•Managing Director

Date Created: 26/06/2026

Intended use: Food Safety Culture

Authorised by: Thomas McAlpin

Food Quality Management System

1.4.4 Ethical, Environmental, Human Right, Fair working, Gender Equality Policy

Kyneton Biscuit Group Pty Ltd is committed to upholding and promoting human rights, fair working conditions, Gender Equality and environmental protection. In accordance with the expectations of our suppliers, customers, the community, and the requirements of the relevant Laws in Australia, we endeavour to always operate responsibly within the community. Kyneton Biscuit Group Pty Ltd is committed to maintaining a reputation for the highest legal, moral and ethical standards in our dealings with our suppliers, customers and other key stakeholders and believe that it is critical for our ongoing success.


We expect our management and employees to support the ethical standards set out in this Policy about workplace safety, environment, and fair pay and employment conditions. Kyneton Biscuit Group Pty Ltd is also committed and refer to UN Guiding Principles for Business and Human Rights.


1. Bribery and Corruption:

• Employees of Kyneton Biscuit Group Pty Ltd shall not engage in acts of bribery and corruption and shall not falsify documents and records.


2. Labour Rights of Kyneton Biscuit Group Pty Ltd employees:

• Employment is freely chosen.

• There is no forced, bonded or involuntary prison labour.

• Employees are not required to lodge deposits or their identity papers with Kyneton Biscuit Group Pty Ltd and are free to leave after reasonable notice as prescribed in their employment contracts.


3. Freedom of association and the right to collective bargaining are respected:

• Employees, without distinction, have the right to join or form trade unions of their own choosing and to bargain collectively.

• Kyneton Biscuit Group Pty Ltd adopts an open attitude towards the activities of trade unions and their organisational activities.

• Employee representatives are not discriminated against and have access to carry out their representative functions in the workplace;

• Where the right to freedom of association and collective bargaining is restricted under Australian Law, Kyneton Biscuit Group Pty Ltd facilitates, and does not hinder, the development of parallel means for independent and free association and bargaining.

• Kyneton Biscuit Group Pty Ltd is committed to providing a safe and hygienic working environment, bearing in mind the prevailing knowledge of the industry and of any specific hazards. Adequate steps have been taken by Kyneton Biscuit Group Pty Ltd to prevent accidents and injury to health in the working environment;

• Employees shall receive regular and recorded health and safety training, and such training shall be repeated for new or reassigned employees;

• Kyneton Biscuit Group Pty Ltd provides clean toilet facilities, access to clean and drinkable water and sanitary facilities for food storage;

• Kyneton Biscuit Group Pty Ltd will ensure that personal protective equipment is available, and employees are trained in its use. Safeguards on machinery meet or exceed Australian Workplace Health and Safety Laws.


4. Child Labour:

• Kyneton Biscuit Group Pty Ltd do not employ any persons that are not legally permitted to be employed; There are no children or persons under the age of 16 working at Kyneton Biscuit Group Pty Ltd.


5. Living Wages:

•All wages and benefits paid by Kyneton Biscuit Group Pty Ltd for a standard working week meet, at a minimum, national legal standards or industry benchmark standards, whichever is higher. Wages are enough to meet basic needs and to provide some discretionary income;

•All employees shall be provided with written and understandable information about their employment conditions in respect to wages before they enter employment and about the particulars of their wages for the pay period concerned each time that they are paid;

•Deductions from wages as a disciplinary measure or any deductions from wages not provided for by Australian Laws shall not occur without the expressed permission of the worker concerned. All disciplinary measures should be recorded.


6. Working Hours:

•Working hours comply with all Australian Laws and benchmark industry standards, whichever affords greater protection.

•Employees shall not on a regular basis be required to work more than 48 hours per week and shall be provided with at least one day off for every 7-day period on average.

•Overtime shall be voluntary, shall not be excessive, shall not be demanded on a regular basis and shall always be compensated at a premium rate.


7. Discrimination and Gender Equality:

•There is no discrimination in hiring, compensation, access to training, promotion, termination, or retirement based on race, caste, national origin, religion, age, disability, gender, marital status, sexual orientation, union membership or political affiliation.

•Kyneton Biscuit Group senior management following below standards to achieve gender equality at workplace.

•Senior management is responsible for the implementation, monitoring, and evaluation of measures that promote gender equality and women's empowerment at workplace based on below 5 standards.

•Commitment:We demonstrate an ongoing commitment to workplace gender equality and preventing other forms of gender-based violence.

•Conditions:We apply a gender lens to our workplace policies and practices to ensure they are fair and equitable.

•Culture:We promote a workplace culture where all staff feel safe, confident, and supported to actively challenge gender bias and discrimination, gender stereotypes and harmful gender norms without adverse consequences. Raises awareness on gender equality and women's empowerment with management and staff regularly.

•Support:We listen to, respect and support staff who experience sexual harassment and gender-based violence through policies and practices.

•Core business:We promote gender equality in our internal & external engagement with customers, stakeholders, and the staff.

• The standards can be used to identify areas of strength and opportunities for progress within organisation.


8. Harsh or Inhumane Treatment:

• Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms of intimidation shall be prohibited.


9. Grievance Mechanism:

•Senior management have provided all staff to address any feedback or concerns /Complaints by communicating through emails or in person stated below in induction booklet.

•All feedback and concerns from staff will be discussed with senior management during management meetings regularly and handled by the Operational manager and managing director individually on a case-by-case basis.

•A grievance committee with decision making power, with knowledge about grievances, that is impartial, accessible, and gender sensitive.

•The grievance committee is formed by at least one member/worker representative.

•The grievance mechanism has appropriate submission channels, for internal and external stakeholders, including staff based on the organizational reporting structure.

•Anonymous grievances are accepted, and confidentiality is respected. Human and Labor rights grievances are remediated in accordance with the Remediation Protocol, and collaboration with the Assess-and-Address Committee and/or the Gender Committee/Person as appropriate, depending on the case. Anonymous feedback box available in lunchroom.

•(References: - United Nations Guiding Principles (UNGPs) on Business and Human Rights).

•Grievances and agreed follow-up actions are documented and shared with the people involved within a reasonable timeframe. Submitters of grievances are protected against employment/membership termination, retribution, or threats because of utilizing the grievance mechanism.


10. Kyneton Biscuit Group Pty Ltd Entitlement to Work and Immigration:

•Only employees with a legal right to work shall be employed.


11. Sub-Contracting and Home Working:

•Kyneton Biscuit Group Pty Ltd have adequate processes in place for properly managing subcontracting and home working to ensure sub-contractors do not abuse, exploit or provide unsafe working conditions for their employees.


12. Environment Compliance:

•Kyneton Biscuit Group Pty Ltd complies with national and local environmental laws and regulations.

•Kyneton Biscuit Group Pty Ltd disposes of its production waste in accordance with local environmental laws and regulations

•Kyneton Biscuit Group Pty Ltd have identified and documented its key environmental impacts and implemented controls to minimise its impact on the environment with respect to solid waste disposal, hazardous chemicals storage and management, air and water emissions.


The Managing Director, Management Team and all employees at Kyneton Biscuit Group Pty Ltd fully support this Policy and associated procedures and are committed to continuous improvement and reviewed at least annually.

Signature: Tom McAlpin

Signature: Darren Pike

Version number: 7.0

Prepared by: Jaimika Patel

Revision Date: 04/06/2026

Authorised by: Tom McAlpin

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Food Quality Management System

1.4.5 Workplace Health and Safety Policy

KBG Pty Ltd is committed to ensuring the safety of all our employees, contractors and visitors whilst on-site at our production facility in Kyneton.


KBG Pty Ltd have implemented the following guiding principles:

 

1.4.5.1​ Policy

•Health and safety performance is the responsibility of all KBG Pty Ltd employees;

•We require that all employees and contractors work safely and in a manner that is not detrimental to the safety of people or the products that we receive, handle, package and distribute;

•We treat our clients’ products as if they were our own;

•We promote health and safety practices both on and off the job;

•We ensure all our employees have regular scheduled breaks;

•KBG Pty Ltd have a bullying and behavioural policy that is explained to all employees and adhered by all employees;

•KBG Pty Ltd have an alcohol and drugs policy that is explained to all staff and adhered by all employees;

•We are committed to focussing on general housekeeping and cleanliness through our internal “Stay Clean, Stay Safe” campaign;

•We ensure our employees and contractors understand our policy and are signatories to the procedures.


1.4.5.2​ Reviews

•The business planning process includes the establishment and review of health and safety objectives and targets;

•We ensure all laws, regulations, standards; codes and agreements to which KBG Pty Ltd subscribes are complied with;

•KBG Pty Ltd subscribe to the Victorian WorkSafe email newsletter and updates to keep up to date with trends and changing Workplace Health and Safety requirements.


1.4.5.3 Production line policy and procedure

•KBG Pty Ltd has undertaken a Job Safety Analysis (JSA) for all maintenance work that is conducted internally;

•KBG Pty Ltd request that all external contractors have completed Job Safety Analysis (JSA) for all maintenance work that they conduct;

•It is mandatory that all employees, contractors and visitors wear allocated protective clothing including jackets and hair coverings in all production areas;

•It is mandatory that employees when using the forklift to load or unload trucks need to wear a high viability vest;

•KBG Pty Ltd provide conveyers, pallet lifters, trolleys and other resources to minimise the manual handling and bending required of our employees;

•KBG Pty Ltd train our employees in the most efficient and safe manner to conduct manual handling processes;

•Personal Protective Equipment (PPE) is provided and maintained by KBG Pty Ltd;

•We ensure our employees are trained in our internal WHS Procedures and updated as necessary;

•All employees are taken through an induction process on commencement of employment and updated on an at least annual basis.


1.4.5.4 Equipment and operation

•All KBG Pty Ltd employees operating forklifts or machinery are trained and licensed to do so;

•KBG Pty Ltd only purchases equipment that meets WHS standards;

•KBG Pty Ltd undertakes preventative maintenance;

•All reactive maintenance is required is recorded onto “FQMS 44: Required Maintenance”;

•KBG Pty Ltd has a test and tag policy to ensure all leads and electrical machines are in safe working order;

•All chemicals and other hazardous goods are stored safely and securely to prevent potential contamination;

•Current Safety Data Sheets (SDS) are maintained for chemicals and hazardous goods. The SDS are accessible for all staff and contain the required PPE as well as First Aid practices, in case of an emergency; •Pesticides are not permitted in any internal areas of our facility;

•KBG Pty Ltd has a fire detection system and regularly conduct tests on the system and alarm.


1.4.5.5 External and internal traffic management

•Internally our facility has:

•A single staff entry and exit door; A single visitor entry and exit door (the main entrance).

•Externally there are two main gates:

•The first gate is for the entry for staff, visitors and deliveries. Staff and visitors can also exit from this gate;

•The second gate is for delivery vehicles to exit.

KBG Pty Ltd have an onsite speed limit of 10km/h.


1.4.5.6 First Aid

•KBG Pty Ltd have an onsite area for first aid that is in the Employee Lunchroom,Packaging end hand wash station area.

•KBGPty Ltd keep accurate records of injuries and assess regularly to identify any potential trends by Operational Manager.

•KBG Has first aiders onsite.


The KBG Pty Ltd management team are seeking to continuously improve the safety of our employees, contractors and visitors through ongoing training of our employees and constant reviews of our systems and operations.


KBG Management Team and employees at KBG Pty Ltd fully support our Workplace Health and Safety Policy and associated controls and aim for zero lost workdays through the application of this policy.

Signature: Tom McAlpin

Signature: Darren Pike

Version number: 6.0

Prepared by: Jaimika Patel

Revision Date: 16/06/2026

Authorised by: Tom McAlpin

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